Get to know your CIBC card benefits
Purchase Security and Extended Protection Insurance
Mobile Device Insurance
Provides an extension to the manufacturer's warranty and covers recently purchased lost, stolen or damaged items.
The Extended Protection benefit provides cardholders with an extension to the term of the original manufacturer’s warranty.
This extension is up to a maximum of one additional full year (two additional years for the CIBC Aeroplan® Visa Infinite Privilege Card), commencing at the expiry of the manufacturer’s original warranty term.
Please note, the manufacturer's warranty must be honoured in Canada or the U.S, and items must be charged to your eligible CIBC card.
The Purchase Security benefit provides worldwide coverage in the event of loss, theft or damage of qualified purchases charged to an eligible CIBC card.
If the item is stolen or damaged it may be replaced or repaired, or we may reimburse you up to the original cost of the item.
Covers your mobile devices in the event of loss, accidental damage or theft, at home and abroad.
No, Mobile Device Insurance is only triggered 91 days after your purchase. You may be covered by Purchase Security Insurance. Please check your Certificate of Insurance for further information.
Yes, provided you financed all or any portion of the purchase price with your eligible CIBC card through a Canadian wireless service provider’s installment plan.
This coverage is in excess of any other insurance or compensation available to you.
Purchase price $800
Less depreciation cost - $224 ($800 X 2% X 14 months)
Depreciated value $576
Less deductible - $ 57.60 ($576 X 10%)
Reimbursement $518.40
This coverage is in excess of any other insurance or compensation available to you.
No, Mobile Device Insurance is only triggered if your mobile device is purchased with your eligible CIBC card on or after November 8, 2020.
No, Mobile Device Insurance is only triggered if your mobile device is purchased with your eligible CIBC card on or after February 1, 2021.
Coverage is available for eligible devices purchased on or after March 4, 2022 using your CIBC Costco®† Mastercard® or your CIBC Costco®† World Mastercard®
No, Mobile Device Insurance is only triggered if your mobile device is purchased with your eligible CIBC card on or after October 15, 2018.
Need to make a claim?
Your Amex card benefits give you access to toll-free assistance, 24/7, anywhere in the world and a worry-free claims service.
Be sure to check the the Government of Canada’s Travel Advisory for advice and updates on your travel destination.
The insurance coverages available on American Express cards are outlined in the Certificates of Insurance. To view the Certificate of Insurance, click on the corresponding link provided next to the American Express card listed in the table below.
The Insurance Product Summary is a summary of the insurance coverages available on American Express cards and is provided to help Amex customers decide if these coverages meet their needs. This is not a Certificate of Insurance. The information contained within the summary is not exhaustive. Please refer to the Certificate of Insurance for complete details.
Get in touch
Canada or the U.S:
Call us toll-free 1.866.363.3338
Anywhere else in the world:
Call collect + 905.403.3338