Get to know your CIBC card benefits
Gives you access to 24/7 emergency travel assistance and medical coverage.
This insurance provides coverage for pre-existing medical conditions as long as the stability requirements outlined in your Certificate of Insurance are met.
You are not covered for expenses resulting from or relating to any pre-existing medical condition if, in the 90 days (180 days if you are aged 65 or over) before your departure date, that condition or a related condition has not been stable.
As the Primary Cardholder, you, your spouse and your dependent children have emergency medical insurance coverage up to the amount of $5,000,000 CAD, per insured person, per trip.
You also have access to our emergency travel services when you travel outside your Canadian province or territory of permanent residence.
Yes, you must call the Assistance and Claims Service Provider at the first available opportunity when you need emergency medical service.
The Assistance and Claims Service Provider is available 24 hours a day, 7 days a week. If in Canada or the U.S.A., call toll-free at 1-866-363-3338 or call collect at (905) 403-3338 (from anywhere else in the world).
If you do not call the Assistance and Claims Service Provider, the medical treatment you receive may not be covered by this insurance.
This insurance covers up to $2,000 for emergency dental treatment at your trip destination, to repair or replace your natural teeth as the result of an accidental blow to the face.
Both the accident and treatment must occur within the coverage period outlined in your Certificate of Insurance.
Coverage is also provided for charges of up to $200 for emergency relief of dental pain at your trip destination. This excludes crowns and root canals.
Yes. This insurance covers charges up to a maximum of $300 each for the services of a licensed chiropractor, physiotherapist, chiropodist, podiatrist or osteopath when they are needed due to an emergency that occurs during your trip. The services that are covered include x-rays.
Be sure to keep your receipts because you will need them to make your claim.
Each card offers a different level of coverage for travelers over the age of 65. Please check your Certificate of Insurance or call 1 866 363-3338 to confirm.
This insurance provides coverage for pre-existing medical conditions as long as the stability requirements outlined in your Certificate of Insurance are met.
You will not be covered if in the 90 days (180 days if you are aged 65 and over) before your trip, your heart condition has not been stable, or you have taken nitroglycerin more than once per week specifically for the relief of angina pain.
Provides coverage for theft, loss, or damage to a rental car.
Car Rental Collision / Loss Damage Insurance covers you for vehicle loss or damage but does not include the contents of the vehicle. There is no coverage for third party liability, personal injury, damage to property, normal vehicle wear and tear or mechanical/electrical vehicle breakdown.
No.
No.
It is true that collision damage insurance is mandatory in some countries. In this case, should a loss occur, the rental agency will cover your loss according to the terms and conditions of their contract, subject to a deductible. Upon reviewing your claim, we may reimburse you up to the cost of the deductible.
Coverage for the rental vehicle cannot be extended for more than 48 consecutive days. If a rental period is longer than 48 days, no coverage is provided for that entire rental period.
Yes.
Provided the full cost of the rental is charged to your eligible CIBC card, Car Rental Collision / Loss Damage Insurance covers you for theft, loss and damage, up to the actual cash value of the rental vehicle and for any rental agency loss of use charges. For example, any physical damage, vandalism, fire, theft, or damage to tires and windshields would be covered up to the full vehicle value.
This coverage has a rental period limit of 48 days and covers damage or theft of a rental vehicle up to the Manufacturer’s Suggested Retail Price outlined in your Certificate of Insurance.
Vehicles excluded from coverage include: vans, cargo vans, trucks, pick-up trucks, off-road vehicles, motorcycles and any vehicle, in its model year, over the Manufacturer’s Suggested Retail Price outlined in your Certificate of Insurance. The vehicles listed here is not a complete list of excluded vehicles. Please refer to your Certificate of Insurance for the full list of exclusions.
Provides coverage for an accidental death or dismemberment resulting from riding as a passenger on a common carrier (land, air, or water transport).
Provides an extension to the manufacturer's warranty and covers recently purchased lost, stolen or damaged items.
The Extended Protection benefit provides cardholders with an extension to the term of the original manufacturer’s warranty.
This extension is up to a maximum of one additional full year (two additional years for the CIBC Aeroplan® Visa Infinite Privilege Card), commencing at the expiry of the manufacturer’s original warranty term.
Please note, the manufacturer's warranty must be honoured in Canada or the U.S, and items must be charged to your eligible CIBC card.
The Purchase Security benefit provides worldwide coverage in the event of loss, theft or damage of qualified purchases charged to an eligible CIBC card.
If the item is stolen or damaged it may be replaced or repaired, or we may reimburse you up to the original cost of the item.
Need to make a claim?
Your Amex card benefits give you access to toll-free assistance, 24/7, anywhere in the world and a worry-free claims service.
Be sure to check the the Government of Canada’s Travel Advisory for advice and updates on your travel destination.
The insurance coverages available on American Express cards are outlined in the Certificates of Insurance. To view the Certificate of Insurance, click on the corresponding link provided next to the American Express card listed in the table below.
The Insurance Product Summary is a summary of the insurance coverages available on American Express cards and is provided to help Amex customers decide if these coverages meet their needs. This is not a Certificate of Insurance. The information contained within the summary is not exhaustive. Please refer to the Certificate of Insurance for complete details.
Get in touch
Canada or the U.S:
Call us toll-free 1.866.363.3338
Anywhere else in the world:
Call collect + 905.403.3338